Search results for "Expérience de consommation"
showing 10 items of 10 documents
Can absence restore authenticity? The case of Strasbourg Christmas Market
2023
The Strasbourg Christmas Market (MNS) was greatly impacted by the pandemic in 2020. This research delves into the role of absence in the consumption experience through fifteen semi-structured interviews with regular MNS attendees and ethnographic observations of the MNS's iconic locations. Our findings indicate that individuals, affected by two lockdowns and the pandemic's social and economic repercussions, are eager to rediscover the city without overbidding. The absence reinforces the imaginative value of the MNS, imparting renewed significance. The authentic heritage of Strasbourg's historic center appears to have been reclaimed and compensates for the void. The Christmas market is prese…
Expérience de consommation : une application au secteur des arts et de la culture
2022
Analysis of the appropriation of a connected object : an experiential and dimensional approach
2022
The evolution and interactivity of connected objects promise a continuous improvement of the consumer experience, especially through the adaptation of the object and the development of its functionalities. But in some cases, the evolving nature of the object can lead to a situation where the user has to reappropriate it. Through a netnography and an analysis of life stories, this research studies the appropriation process in a dynamic way.The main contribution of this research is the identification of two dimensions (social and situational) and four forms of appropriation : autotelic, instrumental, individual and collective, which we bring closer to Lanier and Rader's (2015) measure of expe…
Borrowing and appropriation of works of art: an exploratory approach
2017
Borrowing of works of art is a consumption experience cannot be limited to its aesthetic dimension. Based on 18 semi-structured interviews with individuals and 28 «memories of works of art» published on the artothèque l’inventaire, this research aims to describe and understand experience with artwork to understand the various hybrid forms of possession of the object and the modalities of the process of appropriation. Given the results, trois figures of consumption seem to appear when it comes to borrow a work of art: the voluntary simplicity, the radical materialism and the ordinary materialism.
L’expérience de consommation : et après ?
2021
Workshop en ligne; National audience
Transmedia Experience and Narrative Transportation
2016
The aim of this research is to better understand the impact of transmedia storytelling on consumers' experiences in the cultural field (e.g., at a museum or heritage site). Transmedia storytelling refers to the interaction among different forms of media leading to convergence (telling a single story across multiple platforms and forms, namely, using digital technologies). This article discusses whether this multidimensionality of platforms enables a greater appropriation of the story and improves consumers' experience with the cultural object and whether the transmedia experience can lead to a positive attitude toward transmedia platforms and the cultural object.
Mesure du transport narratif dans le contexte d’une expérience de consommation transmédia
2018
This research offers a French narrative transportation scale measuring the experience of transmedia devices in the arts and cultural field. First, based on a literature review of the definition and measure of narrative transportation, a new scale is presented and defended. Second, a qualitative study is conducted. The dimensions of narrative transportation are confirmed and items are generated to measure it. Results from factorial analysis leading to a reliable and valid scale of narrative transportation lived by the cultural consumer through the use of a transmedia device are presented.
L'Analyse de l'Expérience de Consommation de Spectacles Vivants : de Nouvelles Perspectives Managériales
2003
L’expérience du consommateur dans le commerce de détail. Une revue de littérature
2013
Résumé Le thème de l’expérience s’est constitué en objet de recherche en marketing, grâce aux efforts investis par de nombreux distributeurs dans la création d’offres expérientielles. La littérature académique s’est d’abord concentrée sur les antécédents, la recherche et les conséquences de l’expérience, avant de prendre en compte le contenu même de l’expérience. Les stratégies des détaillants peuvent être analysées en mobilisant des grilles de lecture fondées sur la nature de la participation du consommateur à la production de l’expérience, ou sur le caractère extraordinaire ou ordinaire de l’expérience proposée. Le modèle synthétique proposé permet de rendre compte de l’expérience du con…